Effective Date: 06 Dec 2025
Business Name: Mr Mekanix
Location: Hoppers Crossing, VIC
Contact: mrmekanix.com.au | 0430 449 393

1. Acceptance of Terms
By using our website, booking a service, or engaging with our workshop, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Provided
Mr Mekanix offers automotive servicing and repair work for most vehicle makes and models. All services are carried out by qualified technicians using proper tools and procedures.

3. Booking and Quotes
All booking times are estimates. Actual service duration may vary depending on vehicle condition. Quotes provided are based on the information you give us. If additional issues are found during inspection, we will inform you before proceeding with extra work.

4. Pricing and Payment
Pricing depends on the service type, vehicle model, and parts required.
Full payment is required when the job is completed.
We accept standard payment methods available at our workshop.
Any additional work must be approved before being added to your final invoice.

5. Parts and Warranty
We use quality parts suitable for your vehicle.
Warranty on parts depends on the manufacturer’s policy.
Warranty does not cover:
Wear and tear
Damage caused by misuse or neglect
Issues unrelated to the work we performed

6. Customer Responsibilities
You must provide accurate vehicle details.
You must remove personal belongings from your car before service.
You must collect your vehicle on the agreed date unless other arrangements are made.

7. Vehicle Storage and Delays
Vehicles left uncollected for extended periods may incur storage fees.
We are not responsible for delays caused by parts availability or external suppliers.

8. Safety and Roadworthiness
We repair vehicles to safe operating standards.
We do not issue roadworthy certificates.
If your vehicle requires roadworthy repairs, we will inform you and get approval before carrying out any work.

9. Liability
We take care when servicing your vehicle.
We are not responsible for:
Pre-existing faults
Damage caused by previous repairs
Personal items left inside the vehicle
Losses resulting from delayed repairs
To the fullest extent permitted by law, our liability is limited to redoing the service or refunding the cost of the service.

10. Cancellations
You may cancel or reschedule your booking with reasonable notice.
Late cancellations or no-shows may incur a fee if preparation or parts have already been arranged.

11. Website Use
All content on our website is for general information only.
You must not copy or use our website content for unauthorized purposes.

12. Privacy
Your personal information is handled in accordance with our Privacy Policy.

13. Changes to Terms
We may update these Terms and Conditions from time to time. The latest version will be available on our website.

14. Contact Us
For questions or concerns about these Terms, please contact:
Mr Mekanix
Hoppers Crossing, VIC
0430 449 393
mrmekanix.com.au