Effective Date: 06 Dec  2025
Business Name: Mr Mekanix
Location: Hoppers Crossing, VIC
Contact: mrmekanix.com.au | 0430 449 393

1. Your Privacy Matters to Us
At Mr Mekanix, we respect your privacy and protect your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, disclose, and safeguard your information.

2. What Information We Collect
We may collect the following personal information when you contact us or use our services:
Your name
Phone number
Email address
Vehicle details
Booking information
Service address
Payment or billing details (if required)
Information related to the services you request
We only collect information necessary to provide our services.

3. How We Collect Your Information
We collect information through:
Online forms or bookings
Phone or email communication
In-person visits
Website interactions and cookies
We do not collect sensitive information unless required by law.

4. How We Use Your Information
Your information is used to:
Respond to enquiries
Confirm bookings
Provide automotive services
Process payments and invoices
Send updates or service reminders
Improve our services and customer experience
We never sell or rent your personal data.

5. Disclosure of Information
We may share your information with:
Our staff or contractors when required for servicing
Payment processors if applicable
Regulatory or legal authorities where required by law
All third parties must comply with privacy laws.

6. Data Storage and Security
We take reasonable steps to secure your personal information from misuse, interference, or unauthorised access. Data is stored safely and deleted when no longer required.

7. Cookies and Website Analytics
Our website may use cookies or analytics tools to understand visitor behaviour and improve site performance. This data does not personally identify you.

8. Accessing or Updating Your Information
You have the right to:
Access your personal information
Request corrections to inaccurate details
To make a request, contact us at mrmekanix.com.au or call 0430 449 393.

9. Third-Party Links
Our website may include links to external sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. Changes to This Policy
We may update this Privacy Policy when necessary. The latest version will always be available on our website.

11. Contact Us
For questions or concerns regarding your privacy, please contact:
Mr Mekanix
Hoppers Crossing, VIC
0430 449 393
mrmekanix.com.au